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Política de Privacidad

Effective Date: June 6th, 2020
Last Updated: August 10th, 2026

Our Commitment to Your Privacy

Caminar Latino, Inc. (“Caminar Latino,” “we,” “us,” or “our”) values your privacy and recognizes that privacy and safety can be especially important for people affected by domestic violence.

This Privacy Policy explains what information we may collect when you visit caminarlatino.org (the “Website”), communicate with us online, make a donation, register for an event or training, subscribe to our communications, or use other online services connected to the Website. It also explains how we use, protect, retain, and share that information and the choices available to you.

You do not need to provide personal information simply to read the public information and resources available on our Website. When you choose to contact us, register, donate, subscribe, or complete a form, we may need limited information to respond to or process your request.

Please share only the information you are comfortable providing.

Important Safety Information

Using the internet can create privacy and safety risks. Someone with access to your device, browser history, email account, phone records, or internet activity may be able to see that you visited this Website or communicated with us.

The “Exit Site” button can help you quickly leave the Website, but it does not erase your browser history or prevent someone from seeing your online activity.

Consider using a safer device, private browsing tools, or a device that another person cannot access. Clearing your browser history may be helpful in some situations, but doing so can also be noticeable to someone who regularly monitors your device.

The Website and its general contact forms are not emergency services and may not be monitored at all times. If you are in immediate danger, contact 911 if it is safe to do so.

For Immediate Help in Georgia:
Georgia Statewide Hotline 1-800-33-HAVEN (4-2833)

For Immediate Help Outside Georgia:
National Domestic Violence Hotline 1-800-799-SAFE (7223)

Information We Collect

We may collect information that you voluntarily provide and limited technical information generated when you use the Website.

Information You Choose to Provide

Depending on how you interact with Caminar Latino, you may provide:

  • Your name
  • Email address
  • Telephone number
  • Mailing or billing address
  • Organization, employer, job title, or professional affiliation
  • Communication and language preferences
  • Donation amount and transaction information
  • Event, webinar, training, or consulting registration information
  • Volunteer or employment application information
  • Survey responses and website feedback
  • Information included in a contact, support, training, consulting, or technical-assistance request
  • Any other information you choose to include in an email, form, or other communication

Some forms may ask for additional information needed to determine eligibility, respond to a request, coordinate participation, or provide a particular service. We will seek to collect only the information reasonably needed for that purpose.

Information Submitted Through Website Forms

Information submitted through Caminar Latino’s website forms is sent to different systems depending on the purpose of the form.

Donation-related information is transmitted to Little Green Light and, when applicable, to Givebutter, Stripe, PayPal, or another payment processor used to complete the transaction.

Information submitted through other website forms is sent to an authorized Caminar Latino Microsoft 365 inbox so that staff can review and respond to the request.

Please do not submit urgent or highly sensitive safety information through a general website form. Website forms and organizational inboxes may not be monitored at all times.

Sensitive Information

Because of the nature of our work, information submitted to Caminar Latino may reveal sensitive details about a person’s experiences, family, safety, health, legal circumstances, or participation in program

Please do not use a general website form or email to submit information that is not specifically requested, such as:

  • Social Security numbers
  • Passwords
  • Complete financial-account information
  • Immigration document
  • Medical records
  • Detailed descriptions of violence or abuse
  • Information that could compromise your safety or another person’s safety

Information collected through formal program intake, enrollment, or participation may be subject to additional confidentiality notices, consent forms, releases, or program policies. Those documents may provide protections or requirements beyond this Website Privacy Policy.

Donation and Payment Information

When you make a donation or payment, you may provide your name, contact information, billing information, donation amount, payment method, and information needed to complete the transaction.

Payments made through the Website may be processed by Little Green Light, Givebutter, Stripe, PayPal, or another authorized payment processor. Payment-card information is generally submitted directly to the payment processor. Caminar Latino does not intend to receive or store your complete payment-card number or security code.

Payment processors maintain their own privacy policies, terms, and security practices. We encourage you to review those policies before completing a transaction.

Information Collected Automatically

collect information such as:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Approximate location derived from an IP address
  • Date and time of your visit
  • Pages viewed
  • Links selected
  • Referring website
  • Time spent on the Website
  • Errors, security events, and other technical information

Some of this information, including an IP address, may be considered personal information under applicable law.

We may use this information to maintain website security, troubleshoot technical issues, understand how the Website is used, and improve its accessibility, navigation, content, and performance.

Cookies, Analytics, and Similar Technologies

The Website and its service providers may use cookies, pixels, tags, scripts, and similar technologies.

Caminar Latino currently uses or plans to use:

  • Google Analytics to understand how visitors find and use the Website
  • Google Tag Manager to manage website tags and measurement tools
  • Meta Pixel to measure the effectiveness of outreach and communications conducted through Meta platforms
  • Hotjar to better understand website navigation and user experience
  • Essential cookies needed for forms, security, donations, and website functionality

These technologies may collect information such as your IP address, browser and device type, approximate location, pages viewed, links selected, referral source, and interactions with Website features.

Hotjar may collect information about how visitors navigate and interact with Website pages, such as clicks, scrolling, and movement through a page. Caminar Latino will configure these tools to avoid intentionally collecting information entered into sensitive form fields. However, visitors should still avoid entering highly sensitive information into a general website form unless it is specifically requested.

Meta, Google, Hotjar, and other providers may receive information through these technologies and process it under their own privacy policies.

Where required or appropriate, the Website will provide a cookie notice or preference tool that allows visitors to manage nonessential cookies. You may also block or delete cookies through your browser settings, although some Website features may not function correctly.

How We Use Information

We may use information collected through the Website to:

  • Respond to inquiries and requests
  • Connect people with appropriate information, programs, or resources
  • Process donations and send acknowledgments or receipts
  • Maintain donor and supporter records
  • Register people for events, webinars, trainings, or other activities
  • Respond to consulting, training, and technical-assistance requests
  • Coordinate volunteer involvement
  • Review employment applications
  • Send newsletters, announcements, fundraising communications, and organizational updates
  • Manage communication preferences
  • Conduct surveys and collect feedback
  • Improve our programs, communications, and Website
  • Understand Website use and performance
  • Protect the security and integrity of our systems
  • Prevent fraud, spam, misuse, and unauthorized access
  • Maintain financial, tax, grant, contractual, and organizational records
  • Comply with applicable legal requirements
  • Carry out other purposes explained when the information is collected

We may use information that has been combined or de-identified for evaluation, planning, research, grant reporting, and other organizational purposes. We will not knowingly include information in an aggregate report that directly identifies a person seeking support unless we have an appropriate legal basis and any consent required by law or organizational policy.

Email Communications

If you subscribe to our email communications, register for an event, donate, or otherwise ask to receive updates, we may use your contact information to send relevant messages.

Caminar Latino currently uses Constant Contact and may use Microsoft 365 or other authorized providers to manage communications.

You can unsubscribe from promotional or fundraising email by selecting the unsubscribe link included in the message. You may still receive administrative communications connected to a donation, registration, request, agreement, or other transaction.

Please remember that ordinary email may not be a secure or confidential form of communication. Do not include highly sensitive or urgent safety information in email unless you have discussed a safer communication method with an authorized Caminar Latino staff member.

How We Share Information

Caminar Latino does not sell or rent personal information.

We may share limited information with service providers that help us operate the Website, communicate with supporters, process donations, manage records, and carry out organizational activities. These providers include:

  • Little Green Light, for donor and constituent relationship management and donation forms
  • Givebutter, for fundraising, donations, registrations, and related transactions
  • Stripe, for payment processing
  • PayPal, for payment processing
  • Constant Contact, for email newsletters and organizational communications
  • Microsoft 365, for email, document storage, forms, collaboration, and organizational administration
  • Google Analytics and Google Tag Manager, for website measurement and tag management
  • Meta Pixel, for measuring communications and outreach
  • Hotjar, for website usability and visitor-experience analysis
  • Website hosting, maintenance, accessibility, security, and technical-support providers
  • Professional advisers, accountants, auditors, and contractors when access is reasonably necessary for their work

These providers may process information according to their agreements with Caminar Latino and their own terms and privacy policies.

With Your Direction or Permission

We may share information when you ask us to do so or provide permission. When information relates to someone seeking domestic violence services or referrals, Caminar Latino will follow applicable confidentiality laws, funding requirements, and organizational policies regarding informed consent and releases of information.

Legal Requirements and Safety

We may disclose information when required by applicable law or a valid legal process, or when legally permitted and reasonably necessary to protect the rights, safety, or property of Caminar Latino or another person.

Caminar Latino will seek to protect the confidentiality of information related to survivors and program participants in accordance with applicable federal and state confidentiality laws, funding conditions, professional obligations, and organizational policies.

Where legally permitted, we may take reasonable steps to notify the affected person before responding to a subpoena, court order, warrant, or government request.

Nothing in this section is intended to expand Caminar Latino’s authority to disclose confidential survivor or program information.

Mandatory Reporting

Caminar Latino may have mandatory-reporting obligations under applicable law. Those obligations may apply in situations involving suspected abuse, neglect, exploitation of a child or vulnerable adult, or other circumstances defined by law. The existence and scope of a reporting obligation can depend on the person’s role, the service being provided, the information received, and the law that applies.

Caminar Latino will respond to situations that may involve child abuse or neglect in a way that is survivor-centered, trauma-informed, and grounded in care. Our goal is to support safety for children without causing unnecessary harm to survivors or families including the unnecessary removal of children. 

Organizational Changes

If Caminar Latino undergoes a merger, restructuring, transfer of programs, or similar organizational change, information may be transferred as part of that process, subject to applicable confidentiality requirements and appropriate safeguards.

Donor Privacy

Caminar Latino values the privacy of its donors.

We do not sell or rent donor names, contact information, or donation history. We may share limited donor information with payment processors, financial institutions, database providers, mailing services, auditors, accountants, and other vendors that help us process gifts, maintain required records, send acknowledgments, and carry out fundraising activities.

We may disclose donor information when required by law. Donors may contact us to request anonymous public recognition or to update their communication preferences.

Please note that an anonymous donation may still require the payment processor and Caminar Latino to maintain information needed to complete the transaction, prevent fraud, issue a receipt, and comply with financial or legal requirement

Donation Refunds

Donations are generally considered final and nonrefundable.

Caminar Latino may review requests involving an apparent error, duplicate transaction, unauthorized transaction, or other exceptional circumstance on a case-by-case basis. Submitting a request does not guarantee that a refund will be issued.

To ask about a donation transaction, contact Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo. or call 855-226-4527.

Information About People Seeking Support

Information identifying a person who seeks domestic violence support, advocacy, or referrals receives special consideration.

Caminar Latino will handle this information according to applicable confidentiality laws, grant and funding conditions, program policies, and any consent or release requirements that apply.

Submitting a general website form does not necessarily create a formal advocate-participant relationship or enroll someone in a Caminar Latino program. When additional information or consent is needed, a staff member may explain the applicable program process and confidentiality protections.

Caminar Latino does not knowingly use information identifying a person seeking support for advertising or general fundraising communications without an appropriate basis and any consent required by law or polic

Children's Policy

The general Website is intended for a broad audience and is not designed to collect personal information directly from children under 13 without appropriate involvement from a parent, guardian, or authorized adult.

We do not knowingly use the public Website to solicit personal information from children under 13. If we learn that a child under 13 submitted personal information through the general Website without appropriate authorization, we will take reasonable steps to review and delete it, subject to applicable legal and safety obligations.

Caminar Latino provides programs involving children and youth. Information collected through formal youth-program enrollment or participation is governed by applicable consent documents, confidentiality practices, program requirements, and law.

Parents, guardians, and authorized representatives may contact us with questions about information submitted by a child.

Data Retention

We retain information only for as long as reasonably necessary to fulfill the purpose for which it was collected, carry out our work, maintain appropriate records, protect safety and security, and meet legal, contractual, accounting, tax, insurance, grant, and audit obligations.

Retention periods vary depending on the type of information. For example:

  • Donation and financial records may be retained to satisfy tax, accounting, and audit requirements.
  • Event, training, consulting, and volunteer records may be retained for administrative, reporting, and relationship-management purposes.
  • Employment records may be retained according to applicable employment requirements.
  • Marketing information may be retained until you unsubscribe or ask us to update it, subject to limited suppression records needed to honor that request.
  • Program and support-related information may be governed by separate confidentiality and record-retention policies.
  • Technical logs may be retained for security, maintenance, and troubleshooting.

We may retain information longer when required by law, subject to a legal hold, or reasonably necessary to address fraud, security incidents, disputes, or legal claims.

Data Security

Caminar Latino uses reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

Access to personal information is limited to personnel and authorized providers who reasonably need it for their work.

No website, email system, online form, or storage platform can guarantee complete security. You should consider the privacy and safety risks of electronic communication before providing sensitive information online.

Data Breaches and Security Incidents

If Caminar Latino becomes aware of a security incident involving personal information, we will investigate and respond in accordance with applicable law, contractual obligations, organizational policies, and the nature of the incident.

When notification is legally required or otherwise appropriate, we will seek to provide affected individuals with information about the incident and reasonable steps they may take.

Your Choices

Depending on the information and applicable law, you may contact us to:

  • Ask whether we maintain personal information about you
  • Request access to information you provided
  • Correct inaccurate contact information
  • Update communication preferences
  • Unsubscribe from marketing or fundraising communications
  • Request deletion of certain information
  • Withdraw consent when processing is based on consent
  • Ask questions about how information is collected, used, or shared

We may need to verify your identity before completing a request. We may also decline or limit a request when retaining information is reasonably necessary or required for legal, safety, confidentiality, financial, recordkeeping, or operational purposes.

We will not discriminate against you for making a privacy request.

External Websites and Embedded Services

The Website may link to or embed content from websites operated by other organizations, including resource providers, partners, social media platforms, video services, event platforms, donation processors, and government agencies.

Caminar Latino does not control the privacy, security, accessibility, availability, or content practices of independently operated websites. A link does not necessarily mean that Caminar Latino endorses every statement, service, or practice of that website.

Information you provide directly to another website is governed by that website’s privacy policy and terms.

Visitors Outside the United States

Caminar Latino is based in the United States. Information collected through the Website may be processed or stored in the United States, where privacy laws may differ from those in your location.

Changes to This Privacy Policy

We may update this Privacy Policy as our Website, services, technology, or legal obligations change.

When we make changes, we will update the “Last Updated” date at the top of this page. When appropriate, we may provide additional notice of material changes through the Website or another communication method.

Contact Us

For questions about this Privacy Policy, Caminar Latino’s information practices, or a privacy-related request, contact:
Caminar Latino, Inc.
P.O. Box 48623
Doraville, GA 30362
Email: Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo.
Telephone: 855-226-4527
You may also contact us through the general contact form on our Website.

Please do not include urgent or highly sensitive safety information in a general email or website form. These communication channels are not emergency-response services and may not be monitored at all times.